Shipping & Delivery
Where Do Your Bags Ship From?
All Jadify bags are shipped directly from our dedicated manufacturing workshop and fulfillment center located in Guangzhou, China. By operating a direct-to-consumer (DTC) model, we eliminate middlemen markups and pass the premium value directly to you.
Do You Ship Internationally?
Yes, we provide reliable global shipping to customers worldwide, including major markets like North America, Europe, Australia, and the Middle East.
Order Processing Time
We aim to process and dispatch all retail orders within 1-3 business days after payment confirmation. Please note that during peak seasons or promotional events, processing times may be slightly extended.
Estimated Delivery Times
Once your order has been processed and dispatched, standard international delivery usually takes 7-14 business days. Please be aware that exact delivery times depend on your location, local courier efficiency, and customs processing times in your country.
Order Tracking
As soon as your order is handed over to our logistics partners, you will receive a shipping confirmation email containing a tracking number and a link. You can use this link to monitor your package’s journey in real-time.
Customs Duties and Import Taxes
We provide simple and transparent pricing with no hidden fees at checkout. However, depending on your country’s import laws, you may be subject to local customs duties or import taxes upon delivery. These charges are determined by your local customs authority and are the sole responsibility of the buyer. We are unable to cover or predict these potential charges.
Delayed or Lost Packages
While rare, international shipping delays can occasionally occur due to customs inspections, extreme weather, or logistical issues beyond our control. If your tracking information has not updated for an extended period, please contact our support team. If a package is officially confirmed lost by the courier, we will gladly issue a replacement or a full refund.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. If you realize you have provided incorrect information, contact us immediately at [email protected]. We can only make changes if the order has not yet been processed and shipped. We are not responsible for packages delivered to incorrect addresses provided by the customer.
